High Tech Automated Recording Devices

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Call recording provdes a record of phone calls

Call Recording is becoming  increasingly important in daily  business. Increased liability, and cases of fraud and threat make Call  Recording an essential tool for organizations.  Recorded telephone calls are being  used more and more to clarify what was agreed upon, or as evidence of fraud or  threats. The Call Recorder IP’s many models give you the ability to record  all of your phone calls, whatever the  circumstances.

“You shouldn't have to prove what was agreed on  the phone. But when it's necessary, you'll be glad we were  there."

Agreements reached on the phone form an  important part of business in the financial world, but are also  increasingly common in trade, industry, and the  Civil Service. Using a recorded  conversation as evidence of an order or agreement is common practice in  these sectors. The Hard Disk Call Recorder has been developed for this  specific purpose, with all its recordings being available at any time. The  reliability of the Call Recorder can make it possible for recording of agreements  and orders to become standard business practice.

Threat protection

In addition to the hard disk Call Recorder IP, the flash memory Call  Recorder IP is the model specifically designed to cope with security  problems. Less storage is  required because only threats or other selected calls are actually stored.  Unlike the default mode of our other call recorders, the Call Recorder IP  Flash records all calls, but only keeps calls when a designated key is  pressed during or after the call.

The rationale is that you do not need to keep all  calls; only those calls (or call) that is the active threat needing to be  kept for later playback.. For this, not much memory is required, but all  of the other functions need to be present.

That is why the Call Recorder IP Flash is such a good  fit for potential threat environments. Such environments could include:  Schools; certain government installations; parks, stadiums and other  tourist locations; airports; and so forth. The list of potential threat  locations is unfortunately growing; but that is the world we live in  today. And the Call Recorder IP series has been designed to be an integral  part of the immediate response arsenal in today's hi-tech communications  world.

Recording calls as a security  safeguard
 

A company or organization in the public sector, or  with accountability to society, inevitably deals with confrontations and  discussions - unfortunately often including threats.  Yet a person  answering the phone cannot be prepared for all these situations. If an  incident is recorded automatically, an unexpected problem can always be  discussed with colleagues or people in charge. For this reason Call  Recorder IP's play an important role in protecting persons, organizations  and assets.

The PTAM-IP

(Professional Telephone Answering Machine)

Businesses are often called after office hours; private  individuals in particular might like to respond to letters or  advertisements. From now on do not let these calls go unanswered. PTAM  stands for Professional Telephone Answering Machine.

It is a machine specially designed for businesses to handle  a large amount of telephone traffic. When your firm is unmanned the PTAM  will do the honors in the best possible way.

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Call Recorder IP  Quad

If you have  taken the time to read about the Call Recorder IP, then you already know  some of the possibilities our IP technology allows in a single line  version.   The IP Quad Call Recorder can obviously  replicate the functions of the single line Call Recorder IP by four  times over. But it is the other, not as obvious factors which make this  box a sure winner.

The  "IP Quad" - A Good Thing Gets Better

The small form factor  simplifies and enhances the usability of having four call recorders in  one.

Simplified and unified  configuration and management of essential settings and options is presented  through the LCD screen and use of four buttons.

Physical factors such as phone line  management and quality issues such as security management can be controlled by  a single person; but any other individual can assume these  responsibilities with little or no prior knowledge. Cross training is quick and easy.

Important options can be configured  globally as well as by individual line.

Audio file format of recordings by  line can be unified or configured individually.
 

The Monitor Function

The Call Recorder IP and  the Quad IP offer the ability to listen live to recordings via the net. This  application is of special interest in training situations and Call Centers.  The monitor function is present in every Call Recorder IP and Quad IP. The RTR  Monitor software is optional PC software available that makes it  possible to connect to the recorder via the LAN and listen live to ongoing  conversations. 

Capabilities and  functionality Digital telephone Call Recorder;  providing selectable line telephone usage. Crypto Card security and  protection for one or more lines is optional. A single network connection for  LAN and Internet access is required for PC access or archiving  recorded conversations. Simply plug into your Ethernet hub or router  (RJ45). Since DHCP is supported, network configuration is a  snap. Two options are available for  Archiving software for your PC.  The basic one to four line  software will work with one unit, downloading and managing  recordings as easy as a single line package.  Additionally, the  advanced Call Recorder IP Archive software for up to 250 lines  allows multiple IP Quad Call Recorders to be attached to your local  area network to provide total backup of every phone call in our out  of your entire phone system   250 Call Recorders Automatically  Archived Using optional CR-IP Archive software for Windows; access, download  conversations and control up to 250 Call Recorders simultaneously using a  simple graphical user interface. The software can even be configured to  load on startup and always be downloading conversations in background  without user intervention. FTP Access Since the device is a  complete FTP server, a variety of FTP client software programs can be used  to access and manage the Call Recorder IP Quad from anywhere on your LAN  or the internet. How Many Hours Did You  Say? Do you know  how many hours are in a United States Federal work year? 2,040.  OK,  so what does that have to do with recording phone calls?  Compared to  other products, the Call Recorder IP models have way more hours than they  can record. Way more. Really. The Quad IP entry level model starts  out recording one person talking on the telephone for 8 hours a day, 5  days a week, for 1 and 3/4 years. Solid. The next model of the Quad IP  moves that up to 2 and 1/2 years; U.S. Government work years, that  is. That's a lot of hours.