High Tech Automated Recording Devices

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Call recording provdes a record of phone calls

Call Recording is becoming  increasingly important in daily  business. Increased liability, and cases of fraud and threat make Call  Recording an essential tool for organizations.  Recorded telephone calls are being  used more and more to clarify what was agreed upon, or as evidence of fraud or  threats. The Call Recorder IP’s many models give you the ability to record  all of your phone calls, whatever the  circumstances.

“You shouldn't have to prove what was agreed on  the phone. But when it's necessary, you'll be glad we were  there."

Agreements reached on the phone form an  important part of business in the financial world, but are also  increasingly common in trade, industry, and the  Civil Service. Using a recorded  conversation as evidence of an order or agreement is common practice in  these sectors. The Hard Disk Call Recorder has been developed for this  specific purpose, with all its recordings being available at any time. The  reliability of the Call Recorder can make it possible for recording of agreements  and orders to become standard business practice.

Threat protection

In addition to the hard disk Call Recorder IP, the flash memory Call  Recorder IP is the model specifically designed to cope with security  problems. Less storage is  required because only threats or other selected calls are actually stored.  Unlike the default mode of our other call recorders, the Call Recorder IP  Flash records all calls, but only keeps calls when a designated key is  pressed during or after the call.

The rationale is that you do not need to keep all  calls; only those calls (or call) that is the active threat needing to be  kept for later playback.. For this, not much memory is required, but all  of the other functions need to be present.

That is why the Call Recorder IP Flash is such a good  fit for potential threat environments. Such environments could include:  Schools; certain government installations; parks, stadiums and other  tourist locations; airports; and so forth. The list of potential threat  locations is unfortunately growing; but that is the world we live in  today. And the Call Recorder IP series has been designed to be an integral  part of the immediate response arsenal in today's hi-tech communications  world.

Recording calls as a security  safeguard
 

A company or organization in the public sector, or  with accountability to society, inevitably deals with confrontations and  discussions - unfortunately often including threats.  Yet a person  answering the phone cannot be prepared for all these situations. If an  incident is recorded automatically, an unexpected problem can always be  discussed with colleagues or people in charge. For this reason Call  Recorder IP's play an important role in protecting persons, organizations  and assets.

The PTAM-IP

(Professional Telephone Answering Machine)

Businesses are often called after office hours; private  individuals in particular might like to respond to letters or  advertisements. From now on do not let these calls go unanswered. PTAM  stands for Professional Telephone Answering Machine.

It is a machine specially designed for businesses to handle  a large amount of telephone traffic. When your firm is unmanned the PTAM  will do the honors in the best possible way.

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Soft Call  Recorders

 

Because the Soft Call  Recorder automatically records every telephone call, you can be certain  to have any recording available whenever you need it. If there is a  delay in delivery, the price is higher than agreed, or the color wrong,  you have indisputable proof of your case. You can be assured that in the  long run, the Soft Call Recorder will pay for itself many times  over.

Records  telephone calls onto the hard disk of your PC   240 hours of  recording on 1 Gigabyte   Fully  automatic   Very high  recording quality   Delivered  complete with hardware, software and cables   The Soft Call Recorder has been especially developed as a  less expensive alternative to the standard Call Recorder.

Automatic Functions - Searchable Database

The Soft Call Recorder will record  every telephone conversation automatically.  No action is required to record a  call, so you cannot forget to record a telephone conversation.  However, conversations can be deleted  after being made. The software that comes with the Soft Call Recorder  automatically creates a Jet (Access) compatible database storing all vital  information about each conversation.  The database can be searched by  name, time and date, or length of conversation.  

Usability

The  features that ensure successful recordings are:
 

Fully automatic recording: All calls are recorded; later on you decide which calls should be  deleted.   High capacity: Thanks to  powerful compression, hundreds of hours of telephone conversations can  be effortlessly stored; in actual practice this means all your  calls.   High quality of recording: Adjustable amplifiers in the Soft Call Recorder produce a  superior sound quality for virtually all types of telephone  installations.

Specialized Software

The software shipped with  the SCR is Windows 95/ 98/ NT/ 2000 / XP compatible. A unique feature is  the combination of very high recording quality with equally high  compression. Every gigabyte on a PC hard disk can store 240 hours of  recorded conversations; about twelve times as much as any rival product.  Given the high capacity drives available on computers today, the drive  space used to store recordings is relatively small. Multiple Archive folders can be  created on any local or shared network drive to aid in organizing  recordings.  Additionally, the SCR software supports creating folders  automatically that have the selected calls for archiving split up into CD  size images with an adjusted database to match each folder's recordings.  This allows each folder to be copied to a CD-RW with a database on each CD  that matches the calls copied to each CD.

Soft Call Recorder  Models and Specifications

Model number 1165   Items supplied Soft Call Recorder Classic Cable to MIC in port on  your sound card - 3 meters Cable to Sound-Out port of your sound card -  3 meters Cable to Sound-In port of your speakers - 3 meters Cable to  telephone - RJ-10 to RJ-11 ends - 2 meters CD with  software Manual   Model number 1168   Items supplied Soft Call Recorder USB Cable to USB connector on  your PC - 3 meters Cable to telephone - RJ-10 to RJ-11 ends - 2  meters CD with  software Manual

Overview The Soft Call  Recorder (SCR) is an alternative and less expensive method of  recording phone conversations. The SCR uses your computer's hard disk  instead of offering standalone storage media. Recording  quality is the same high standard used in our Call Recorders, and  offers this quality while using only 1 gigabyte of disk storage to store  240 hours of conversation. Models of the SCR are  available that connect to any type of Windows computer, from notebooks  to servers, from "thin" PC's  to workstations, including standalone  desktop PC's. The Soft Call Recorder has been especially  developed as a less expensive alternative to the standard Call Recorder.  Thanks to our long experience with stand-alone Call Recorders, we are  able to offer exactly those features necessary to make this application  a success.     Product Profile -  Soft Call Recorders       Soft Call Recorders(SCR) use your PC's hard  drive to store recordings. They are available in three  models.  The SCR Classic only needs the Mic or  Line-In input port on your sound card. The SCR USB only requires a standard  USB port.

Other Call  Recorders

Different types of Call Recorders, which use an internal hard disk and  function without a PC, are also available.  These Call Recorders can exchange  recordings with the PC, if so desired. Please let us know if you would like  any further information about the full line of stand-alone Call  Recorders.  

Advantages of the standard Call Recorder IP models are that the Caller  ID and outgoing phone number are stored in the call database; the  conversations can be recorded in a variety of formats compatible with PC's;  computers do not need to be turned on for call recording to work; only IP  model equipment can be used in the Call Monitoring application; the CR-IP can  be used as an answering machine or call recorder; the IP units can be accessed  over the internet; a variety of input and output connections can be used with  the CR-IP, in addition to the connections made with the Soft Call Recorder;  and the list continues.

In short, if  your application calls only for call recording, and you do not need any of the  additional features mentioned above, then the Soft Call Recorder will most  likely serve your needs well. If however, you need any of the features  mentioned above, or think you will in the future, then we recommend purchasing  the Call Recorder IP models.

Regardless, we are sure you will be  satisfied with any of Vidicode's models, and we stand behind our products with  a one year warranty.

Restrictions

Protection of  Privacy The Soft Call Recorder  should not be used to record telephone conversations unless at least one  of the speakers is aware that the conversation is being recorded. Some  U.S. States are 2-party states, requiring both parties to be informed that  the call is being recorded. However the vast majority of U.S. States are  1-party states. Laws vary widely in other countries.  The  user should verify laws concerning privacy matters, and is responsible for  the lawful use of the Call Recorder. In case of doubt please contact the  appropriate authorities.     Notice of  Compatibility Vidicode does not  authorize any 3rd party software for use with the Soft Call Recorder.     Warranty  Information   One year, Soft Call  Recorder hardware only.   Notice of  Liability The manufacturer and  retailer accept no liability for the loss of data, the possible  consequences thereof, or general misuse of the Soft Call Recorder.

World Wide Walkie Talkie,Inc

P.O.Box 671745

Houston,Texas77267-1745USA

Toll Free:1-888-866-4711

Fax: 1-888-866-4711.